CHP stands for Claims Handling Professionals, the latest addition to the “one stop shop” concept. Since 2010 all claims attaching to the FUL book of business have been adjusted by a dedicated team of lawyers and paralegals who are employed on a full time basis and have been trained specifically and exclusively on FUL wordings and processes. No external loss adjuster could be more familiar with FUL policies, nor faster than the CHP Team in retrieving information, assessing the claim, liaising with Insurers and third parties, and instructing and monitoring external expert advise. CHP is a separate company from FUL and this decision was taken in order to guarantee the necessary detachment from the Underwriting operations of FUL.
CHP operates from London and Milan.